Return and Exchange Policy

Returns and exchanges are accepted within 30 days of delivery.

Items must be unused, clean, and in their original packaging.

Bedding products that have been used or washed are non-returnable for hygiene reasons.

Items without original packaging are not eligible for return or exchange.

To initiate a return or exchange, contact customer service with your order number and reason.

Returns must be authorized before sending the product back.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds will be processed within 7 business days after we receive and inspect the returned items.

Refunds will be issued to the original payment method.

Shipping fees are non-refundable unless the return is due to our error.

Exchanges are subject to product availability.

If the desired replacement item is unavailable, a refund will be issued.

Defective or damaged products must be reported within 7 days of receipt.

Proof of defect or damage (photos) may be requested for verification.

We reserve the right to refuse returns that do not meet policy requirements.

Sale or clearance items may have different return terms, specified at purchase.

Refund processing time may vary depending on your bank or payment provider.

Return shipments should be sent via a trackable shipping method.

We recommend keeping your return shipping receipt until your refund is confirmed.

For questions or assistance, contact us at [email protected] or 928-985-9768.